FAQ
All pieces are made to order in Australia. The Metal and Dust studio is based in Subiaco (Perth, WA), where each part of the process (except casting) takes place. Most designs are made with the lost wax casting method, which means each piece is initially made from wax. The wax designs are cast in solid gold, platinum or silver before arriving back at the Metal and Dust studio. The finishing process involves filing, sanding, setting stones and polishing, all of which are completed in the Subiaco studio.
Metal and Dust orders are individually made to order. Please allow up to 12 weeks for your order to be completed. If you require your order by a specific date, please get in touch to discuss your timeline.
A selection of Metal and Dust jewellery samples are available to view at our Subiaco studio on Fridays and Saturdays. Meet with jeweller Steph Bennett to discuss recycling old jewellery, design ceremonial pieces, and ask any questions you may have about the process. All studio appointments are obligation free. Book an appointment here.
Yes, both Klarna and Afterpay are available on all orders.
Yes, of course. Please get in touch directly to discuss the process of having your wedding band custom made to fit your engagement ring. Allow a minimum of 12 weeks for the process.
It's important to accurately measure your ring size prior to ordering, especially for rings set with diamonds/ gemstones. These rings are more difficult to re-size once they are finished. Refer to the Ring Size Guide for tips on measuring your ring size.
If your ring arrives and you feel the size is not right, please get in touch as soon as possible to assess the possibility of resizing.
Pure gold is soft and not suitable for jewellery design, so it is alloyed with other metals (such as copper, zinc, silver, palladium or platinum) to make it more durable for daily wear. Metal and Dust designs are available in both 9ct, 14ct and 18ct gold. 18ct yellow gold has more of a rich yellow tone, while 9ct yellow is more subtle and 14ct yellow is between the two.
9ct Gold is 37.5% pure gold
14ct Gold is 58.5% pure gold
18ct Gold is 75% pure gold